Mountain climbing might seem like a topic without much to teach sales managers, but I learned recently, there are lessons to be learned for those of us who want to see our sales staff achieve breakthrough production. As sales managers, it’s important that we pay attention to the world around us. Just at the moment when we think we’ve seen and learned it all, we run across a person or idea who reminds us that there are still new perspectives on the sales process. What’s especially interesting to me is when these insights come from someone who’s not even involved in the selling profession. Read more